FAQs

Return Policy

All sales are final. We want you to be 100% satisfied with your purchase. If for any reason you receive an altered or damaged item, you can contact us at ashtiapparel@gmail.com and we will gladly help resolve the issue.

Mask Cleaning Tips

  • Store Face mask in protective dust bag (included) anytime the mask is not being used to help keep it clean
  • Wash frequently to help reduce the spread of germs
  • When washing, Soak in hot water for at least 5 minutes
  • Hand wash in hot water for at least one minute with any detergent
  • Washing machine can be used but will lead to increased wrinkles on fabric
  • Iron after each wash and while the fabric is still damp. Set the temperature to a high setting and use steam for stubborn wrinkles and creases.
  • Ironing also helps with killing any remaining germs

Shipping

  • Worldwide shipping is available. Please allow 5-7 days for shipping within the US and 10-15 days for international purchases.
  • Delivery is available in most major cities in Iraq- including Erbil, Sulaimani, Duhok, and Baghdad. If delivery is preferred, please send us a message via Instagram @ashtiapparel or email ashtiapparel@gmail.com
  • Ashti Apparel is not responsible for any duty or customs fees, if applied. Please take your location into consideration and if such fees apply to your order.
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